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Covid Safe Policy

COVID-19 Safe House Policy

As a group, Tilley & Wills are taking all possible measures to prevent the spread of COVID-19 and ensure that our patrons, staff and suppliers of The Prince Consort Hotel remain protected from the possible spread of COVID-19.

Tilley & Wills precautionary measures include:

  • All FOH and BOH staff must complete the COVID Safe Training for Dining In (micro-credential) through TAFE Queensland
  • Revised and regular training of best workplace practices, with implementation of additional COVID-19 Safe House Policy
  • Strict adherence to the approved Industry COVID Safe Plan for Queensland Hotels, Clubs, Nightclubs and Adult Entertainment
  • Regular monitoring of Australian Government Department of Health and Queensland Health regulations to ensure the latest advice is being adhered to

Rigorous hygiene measures include:

  • Sanitiser stations at entry and exit points, as well as throughout the venue
  • Digital beverage and food menus
  • Removal of communal items such as straws, menu sleeves and cutlery
  • Daily deep cleaning of venue
  • Regular sanitisation of high touchpoint areas
  • Commercial dish and glass washer sanitising on 82-degree cycles

Updated Venue Layout and Structure:

  • Compliance with restrictions on internal and external capacity, adhering to the current requirements as outlined in the approved Industry COVID Safe Plan for Queensland Hotels, Clubs, Nightclubs and Adult Entertainment
  • Tables spaced minimum 1.5m apart
  • Gaming patrons minimum 1.5m apart
  • Social distancing signage around all bar areas
  • COVID-19 Safe House Policy and other health and hygiene information displayed throughout the venue
  • Limited capacity in lifts (where applicable)

Updated Conditions of Entry:

  • All patrons’, staff and suppliers’ details will be collected at entry and kept for 56 days.
  • Patrons, staff and suppliers will be denied entry if showing signs or symptoms of COVID-19.
  • All patrons, staff and suppliers are encouraged to download the COVID-19 app.

We’d like to thank you for your continued support and compliance with our COVID-19 Safe House Policy. We look forward to welcoming you back to our restaurants and pubs.

Opening hours

11am – Late, 7 Days a Week


230 Wickham St, Fortitude Valley QLD 4006

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